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Cookie Policy Information

  • This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.
  • Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

What are cookies ?

  • Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

  • As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

  • The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

  • Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely
  • Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
  • Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
  • Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
  • Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences ?

  • Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

  • Cookies and artificial intelligence

  • Some of the cookies used on our website feed into AI-powered systems operated by us or our third-party partners. Specifically: (a) Marketing and advertising cookies — data collected by third-party advertising cookies (such as Meta Pixel and Google Ads tags) is processed by those platforms’ AI systems to serve you personalised advertisements on our website and across other websites and apps; (b) Personalisation cookies — cookies that track your browsing and purchase behaviour on our site may be used by AI tools to generate personalised product recommendations; (c) Analytics cookies — aggregated behavioural data collected via analytics cookies may be analysed using AI to help us understand trends and improve our website and customer experience.

  • Our website is built on the Magento platform. Where Magento or any integrated third-party service uses AI, we respect your right to opt out of the use of your data for AI model training or machine learning improvement purposes. If you wish to opt out, you can do so by contacting us at hello@skins.co.za or updating your preferences in your online account. Once we receive your opt-out request, we will exclude your data from any such use on our platform and with our integrated service providers where this is within our control. Please note that for third-party platforms such as Meta and Google, you will need to manage your preferences directly through their own privacy settings.

  • Where customer data is used in connection with any AI-powered feature or tool — whether on our platform or via a third-party service — each customer is identified only by a masked, anonymised ID. This means your name, email address, and other directly identifying information are not passed to AI systems. Only anonymised behavioural and transactional data associated with your masked ID is used, which cannot on its own be used to identify you as an individual.

  • Where cookies facilitate the transfer of data to third-party AI platforms, those platforms process that data under their own privacy policies and terms. We do not control how third-party AI systems use cookie data once it has been shared with them, but where we have the option to configure data sharing settings, we do so in a manner designed to protect your privacy. For further information on how AI interacts with your personal data more broadly, please refer to section 15A of our Privacy Policy.